Many managers suffer from proverbial fires being dropped into their laps. I’d like to challenge them to take a moment and resist the temptation to blame a person for the fire. Not everyone who passes a fire is an arsonist, although many companies have sleeper arsonists on their team, that is for another post!
Please take a moment to act and think like a fire. Consider the conditions it needs to start and spread and what extinguishes it. Often times, companies create flammable conditions without even knowing it. Examining your processes looking for those ideal fire conditions can help you identify and mitigate these risks.
How can we enhance our processes to lessen the likelihood of “fires” and how can we help our team become better firefighters?