Thank you to our vendors Springfield Coatings and Motor City Maintenance, not only for the great work you do all year, but for the great lunch treats. We look forward to another great year of working together.
The team got pretty expressive with the ugly sweaters this year! Prizes were awarded and we toasted our creativity with hot cocoa and cookies provided by Elvis our office elf.
Are You Ready? Better Still, Are Your Stores Ready For The Holiday Season? Time Is Running Out… With Back to School wrapped up and Halloween in motion it will soon be time to prepare for the busiest season of all, the Holidays! We know it is only September, but believe it or not, shoppers are […]
Speed, Unity, and Efficiency To be nimble, quick to respond, and efficient to deliver services requires unity. To raise expectations, we need free ourselves from the ropes of sand that hold us back. They make look strong, but upon further examination, these bonds are easy to break. History is clear – I am more likely […]
Well, at least our quarterly meetings are like good television – some humor, some suspense, some tears, a bit of drama, and a whole lot of progress! The evolution of the way we approach the different timeline horizons for account and service development, evolution, and protection will yield success. Our company thrives when we turn […]
Clients look for their vendor partners to be an extension of their team. In our zealousness to find ways to help, we run the risk of missing what is on the table to discuss versus what is currently acceptable. Here are thoughts on how to identify situations to question processes/methods of others. When a process […]
“So, how do I look?” There are some questions that create instant crossroads. I want to tell the truth, I want to protect the other person’s feelings, I want to share productive thoughts. So many wants, so few ways to meet them all. All too often the answer is provided, even if it is not […]
If a leader has a hard time connecting with his team he or she may need a lesson in social intelligence. Is it possible to achieve a “brain connectedness” with someone–to feel what they are feeling? And why is that important? When it comes to social intelligence, science says it is important and can be […]